Moscow Apartments formed an Environmental Committee that is responsible for developing an Environmental Green Plan for energy, water, and solid waste use.

Managed the Environmental performance by monitoring the electric, gas, water, and waste usage information on a monthly and annual basis.

Installed 10 liter per minute showerheads or less in apartment baths and showers.

 

2014 – Changed Showerheads in 10 apartments.

 

Installed water aerators in all taps in the apartments.

 

2014 – Installed aerators in 5 apartments. Changed out old aerators in 7 apartments.

Installed 6-liter toilets in all apartments when replacing existing toilets.

2014 – Replaced 4 toilets with smaller two button full flush and half – flush system at Global Link expense.

 

Implemented a recycling program -- to the full extent available in our local area Government.

 

2014 – Recycling has been conducted by our Housekeeping staff. Apartments are cleaned twice a week and the waste garbage is separated into separate bags and disposed of to recycling or the building garbage bin. Garbage disposed by guests to the buildings garbage shoot is not accounted for in this process.

Replace incandescent lamps with compact fluorescent lamps or LED wherever possible.

2014 – Continued on from 2010 and changed out Russian globes with Western made energy efficient makes.

 

Maintenance department has been repairing and changing out older light fixtures with more modern energy saving fixtures.

 

Electrical wiring to lights, where possible has been changed to stop globes from shorting out and prolonging the life of the globes.

Purchasing eco friendly cleaning materials for our business.

2014 – Conducted research into available eco friendly cleaning materials. Found suitable vendor who can supply in bulk. This is purchased monthly and distributed to the individual apartments by our Housekeeping manager with the assistance of the maintenance department. Will commence monitoring the usage of these products and include in our 2016 report.

 

 

 

·         Double-sided copying

·         Double-sided printing

·         Using scrape paper as notes

·         E-mailing memos

·         Not printing drafts or printing them on scrap paper

·         Printing faxes on scrap paper

·         Having scrap paper readily available for use next to new paper location.

 

Re-cycling items.

 

·         Office paper

·         Cardboard

·         Newspapers

·         Magazines

·         Toner Cartridges

·         Electronic equipment.

·         Re-use office supplies ( folders, envelops and binders)

 

Moscow Apartments is attempting to involve our Guests to participate in our endeavors to operate environmentally in an Eco friendly way.

On too many occasions when a Guest is leaving the apartment they inadvertently leave the lights turned on. This has made us reconsider how we can help to improve this situation and have made signs to be placed by the door with some environmental points to consider in cutting down on power usage. Together with Education and awareness our company and Guests can contribute to reduce carbon output by reducing the power usage thus helping to sustain the environment and reduce pollution in Moscow.

Energy, water and Waste usage.

Apartment Size		Number of Apartments		Total Power usage / monthly KW		Total usage cold water M3	Total usage Hot water  M3	Waste to Garbage Kg	Waste to recycle Kg	Office printing paper Package	Notes
2012
1 room		10		1200		50	70	50	20
2 room		20		3400		120	220	150	50
3 room		8		1400		80	120	80	40
office				500		4	6	5	3	10
Total				6500		254	416	285	113	10
2014
1 room		10		1128		46	63	60	30
2 room		20		3160		112	213	135	60
3 room		8		1300		75	113	70	55
office				470		3.7	5.5	6	4	8
Total				6051		236.7	394.5	271	149	8
Percentage				6.4%		7%	6.9%	7.1%	32%	14%

From this table we see reduction of total power and water usage by 6.4%  and 6.9% from 2012 to 2014. Also14%  reduction in paper usage and 32% increase in  waste recycle. 

Originally established in 2010, we revised the goals in early 2014 to align more closely with the recently established industrywide protocol for energy, water consumption and waste disposal. Also to reflect changes in our company structure and apply new global and Local knowledge in maintaining our part in protecting the environment.



Moscow Apartments, in its procedures, policies, purchases, and products, gives the environment "first consideration" over economics. We seek products for use in our apartments and the products we distribute that are recycled, re-usable, non-toxic, biodegradable, energy, water and waste reducing. When these are not available we seek products that are durable or otherwise sustainable and we encourage our clients to seek the same. What we do as a company and as individuals is never environmentally perfect, but we try with utmost thought and concern for our planet, forests and our health.



This represents our general position on environmental issues and the policies and practices we apply in conducting our business.

 

Our goals include:

Moscow Apartments endeavors to be excellent in all aspects of our business. We are aware of the direct effect (transport, cleaning materials, energy and office consumables etc) and indirect effect (guest’s behavior and the buildings where we have apartments) our actions and practices have on the environment and we commit to minimizing these.



Our management system and objectives in broad outline are:

 

1.     To comply with, and if possible exceed, relevant existing environmental legal requirements.

2.     To seek to increase the efficient use of energy resources.

3.     To raise awareness amongst our employees of the environmental impact of their actions and decisions and encourage them to support the company to achieve its environmental ambitions.

4.     To reduce pollution, emissions and waste.

5.     To recycle materials used in areas where we have control of the relevant services.

6.     In dealing with third parties, we will engage with landlords, Clients and their agents and others with whom we conduct business, to encourage them to mirror our environmental aims.

7.     To encourage suppliers to minimize our own environmental impact and, where relevant and possible to assist in choices that will be beneficial for maintaining our Indoor Environmental Quality.

8.     To provide our guests with information and encourage them to reduce their environmental impact.

9.     To strive to continuously improve our overall environmental performance.

 

Moscow Apartments is committed to doing more to consume less and caring for our planet. Our environmental policy addresses six areas of opportunity, and our initial focus is on energy & water with our commitment to reducing energy consumption by 20% and water consumption by 20% by the year 2020 (from a 2010 baseline).



Our environmental policy addresses 6 issues:

Water

Energy

Indoor Environmental Quality (IEQ)

Waste

Emissions

Supply chain/Purchasing

 

In working towards these objectives, we will:

1.     Provide Management oversight and review of environmental policies and performance.

2.     Allocate management resources for the effective direction and implementation of our environmental policy with the aim of achieving our objectives and meeting our targets.

3.     Review our environmental policy on an annual basis, to take account of changes in environmental legislation, as well as the requirements and expectations of our clients and of the industry as a whole.

4.     Seek, where appropriate, to make environmental criteria a part of our decision making when making general buying decisions.

 

Action points initiated to date.

·         Moscow Apartments formed an Environmental Committee that is responsible for developing an Environmental Green Plan for energy, water, and solid waste use.

·         Manage the Environmental performance by monitoring the electric, gas, water, and waste usage information on a monthly and annual basis.

·         Implemented a towel and/or linen reuse program.

·         Install 10 liters per minute showerheads or less in all apartment’s baths and showers.

·         Install water aerators in all taps in the apartment’s.

·         Install 6- liter toilets 2 flush system in all apartment’s when replacing existing toilets.

·         Implement a recycling program --to the full extent available in our local area Government.

·         Replace incandescent lamps with compact fluorescent lamps wherever possible.

·         Implement a recycling program for hazardous materials found in fluorescent bulbs, batteries, and lighting ballasts.

·         Purchase Energy Star labeled appliances and equipment.

·         All office paper products should have 20% or more post consumer recycled content.

Aim for the highest environmental  standards  in terms of biodiversity protection,  hygiene, safety, indoor air quality and overall environmental  management.

 

·         Assess our current environmental impacts and determine potential primary, secondary and tertiary impacts and their significance.

·         List possible mitigation and management alternatives and describe which ones will be used.

·         Much of the information on our resource use, Power, water usage and use of chemicals can be found in our utility and purchasing bills. Monitor these closely.

·         Installed water meter to monitor water usage in apartments.

·         Measure and monitor our progress on a regular basis of monthly and yearly.

·         Set measurable short and long term targets for improvement and take corrective action when they are not met.

·         Work with other local businesses to improve environmental standards in the local area or destination.

·         Inform guests, vendors, and Clients about our environmental policy, program and successes.

 

Table.

Energy	Water	Waste
Identify the key areas of energy use and the fuel sources.	Identify the key areas of water use and how reductions can be achieved	Identify the different waste streams that are created (e.g. glass, paper, plastic, aluminum and other metals, cooking oils, cardboard and organic waste). Try and find out how the waste is currently dealt with.
Designate members of staff who will be responsible for collecting energy data.	Implement immediate water savings through changes in routine (e.g. reducing washing/rinsing cycles in laundry).	Calculate the amount in weight for each waste stream and identify measures to reduce, reuse and/or recycle each one.
Identify simple changes in routine that can be made to save energy (such as turning off lights and running equipment such as dishwashers and washing machines at full loads	Check regularly for leaks from cisterns, taps and pipes and that plugs in basins fit properly.	Draw up a waste management plan with specific reduction, reuse and recycling targets to be met by a specific time.
Check and maintain all equipment regularly to ensure it is functioning efficiently.	Install sensors, low-flow and other water-saving fittings in kitchens and guest bathrooms.	Minimize packaging and other waste reduction measures.
Identify and implement low-cost measures such as fitting energy-efficient light bulbs and motion detectors, improving insulation and using heat recovery techniques etc.	Assess your water use against industry benchmarks if available.	Monitor results continuously
Calculate your energy usage and assess it against available industry	Monitor results continuously, report on progress and take corrective action as necessary	Report on progress and take corrective action as necessary
Monitor your performance continuously and set realistic reduction targets based on your results

Moscow Apartments is attempting to involve our Guests to participate in our endeavors to operate environmentally in an Eco friendly way.

On too many occasions when a Guest is leaving the apartment they inadvertently leave the lights turned on. This has made us reconsider how we can help to improve this situation and have made signs to be placed by the door with some environmental points to consider in cutting down on power usage. Together with Education and awareness our company and Guests can contribute to reduce carbon output by reducing the power usage thus helping to sustain the environment and reduce pollution in Moscow.

Focus on Office awareness and policy on environmental issues. These have been introduced into our company in 2010.

Hopefully our small contribution to saving our forests by cutting back on paper usage and recycling will become a large contribution when other large and small businesses and individual’s adopt a similar program. Moscow Apartments has reduced its paper consumption quite considerably since 2010.

Office policy on paper use.

·         Double-sided copying

·         Double-sided printing

·         Using scrap paper as notes

·         E-mailing memos

·         Not printing drafts or printing them on scrap paper

·         Printing faxes on scrap paper

·         Having scrap paper readily available for use next to new paper location.

·         Have stopped purchasing and using post-it pads.

 

Re-cycling items.

 

·         Office paper: Sensitive information documents are shredded and used for packing material.

·         Cardboard: Boxes are re-used. What cannot be re-used is put into the recycling bin.

·         Newspapers: We put into the recycling bin.

·         Magazines : We put into the recycling bin or give to the local clinic depending on the type of magazine.

·         Toner Cartridges: We have Epson and Canon printers. We return the used cartridges when purchasing new ones from the supplier.

·         Electronic equipment: Usable unwanted electronic equipment is donated to a charity. Non usable equipment is sent for recycling.

·         Re-use office supplies: ( folders, envelops and binders)

 

Carbon Emissions

 

As a small business Global Link–M cannot control the pollution in the surrounding area of its apartments. The small changes we have made hopefully can contribute a small amount in reducing carbon emissions. We attempt to purchase all out products locally thus cutting down on the use of our vehicles.

Choose an efficient mode of transport, such as buses, Metro and trains to decrease energy consumption and emissions. We have reduced our vehicle usage from 6 to 4 cars.

 

All Moscow Apartments Housekeeping staff use public transport to go to the apartments. All apartments are equipped with all the necessary equipment and cleaning materials. This allows the staff to carry minimal amount of equipment with them between apartments.

 

Once a month the maintenance staff assists the Housekeeping department to restock the apartments with all essential products.

 

Our staff communicates through the media network and do not need to travel to the office on a daily basis. We have reduced the amount of paper used by communicating with emailing.

 

Purchasing eco friendly cleaning materials for our business.

Conducted research into available eco friendly cleaning materials. Found suitable vendor who can supply in bulk. This is purchased monthly and distributed to the individual apartments by our Housekeeping manager with the assistance of the maintenance department. Will commence monitoring the usage of these products and include in our 2016 report.

Our business is built on the tradition of welcoming strangers as family. Embracing the heart of diversity, we welcome and care for all individuals without regard for difference. This essential core value begins with our partners, colleagues, and coworkers, and extends to our guests.

It is in our character being a part of the hospitality industry to take care of people and places. And as business people we recognize that the vitality of our business is directly linked to the vitality of the communities where we operate. When Moscow Apartments was formed as a Serviced Apartments business, we unlocked untold potential because we are not only building a business; we help build the community that surrounds that business.

 

Personalization continues to drive successful businesses, and this means understanding and relating to a diverse market of travelers, and reflecting this principle in those who serve them. Diversity goes beyond race, involving gender, sexual orientation, ethnicity, religion, language, disability, and any other aspect that defines or differentiates individuals. By bringing an awareness and mindfulness to the varying needs and perspectives of both employees and guests, we create a foundation for increased employee retention and guest loyalty. It’s not just the right thing to do; it’s the only way to stay competitive in an increasingly diverse marketplace.

 

Our presence in the serviced business market creates jobs and economic benefits. Our company has been involved with training in job skills, life skills, and literacy, individuals flourish. Especially our employees have as individuals flourished within the community, grown stronger and more confident. Moscow Apartments has many different nationalities, ethnic and religious groups as staff members within the company. Included are Russian, Ukranian, Armenians, Georgians, Tadzhik.

 

We foster a program of growth where every employee feels like a part of our extended family. Two of our managers started as members of our Housekeeping service and have become valuable members of our management group.

 

Supplier Diversity second tier

 

Moscow Apartments conducts business with companies who are also Diverse suppliers.

 

As an example when we require renovation work on Apartments we contract to a local renovation company which is a Small Business Enterprise owned by a family from Armenia. They employ a diverse work force made up of many different nationalities and ethnic back grounds.

 

The companies we use to purchase cleaning materials and household supplies are small business enterprises.

 

We get materials from a large Russian building materials supply company and also from IKEA.

 

Our accounting/auditing company is Small Business Enterprise who also employs people from different ethnic backgrounds.

 

HUMAN RIGHTS POLICY STATEMENT

Moscow Apartments acknowledges and respects the principles contained in the Universal Declaration of Human Rights. Moscow Apartments Human Rights Policy reflects the Company’s commitment to conduct its business in a manner consistent with these principles and to protect human rights within the company’s sphere of influence. Moscow Apartments demonstrates local leadership in responsible workplace practices, and

endeavors to conduct its business operations in a manner that is free from complicity in human rights abuses.

 

Ethical Business Conduct.

Moscow Apartments policies require that its business be conducted with honesty and integrity, and in compliance with all applicable laws. Company policies establish clear ethical standards and guidelines for how we do business and establish accountability. All company associates are required to obey the law and comply with specific standards relating to legal obligations, ethics, and business conduct. The Company has clear accountability mechanisms in place to monitor and report on compliance with these directives.

Protection of the Rights of Children

Moscow Apartments condemns all forms of exploitation of children. The Company does not recruit child labor, and supports the elimination of exploitative child labor. Moscow Apartments also supports laws duly enacted to prevent and punish the crime of sexual exploitation of children. Moscow Apartments will work to raise awareness concerning such exploitation, and will cooperate with law enforcement authorities to address any such instances of exploitation of which the Company becomes aware. Protection of the Rights of

Associates Moscow Apartments supports and upholds the elimination of discriminatory practices with respect to employment and occupation, and promotes and embraces diversity in all aspects of its business.

Why?



Our long-term performance – profitability and growth is contingent on the confidence of our Clients, Guests and Landlords in us. We are committed to the highest ethical standards because we want people to know they can trust us. Trust can only be built on honesty and dependability – on ethical conduct.



Principles



1. Treat all of those with whom we deal fairly, with dignity and respect. 

2. Honor our commitments. 

3. Commit only what we can deliver 

4. Comply with all laws and regulations. 

5. Make decisions based on fact and objective assessment. 

6. Our judgment and decisions are not improperly influenced and we do not improperly influence others to obtain or retain business. 



Human Resources



1. Maintain a safe, healthy and comfortable workplace conducive to performing challenging work and making meaningful contributions. 

2. Select and compensate employees fairly based on their qualifications and performance without discrimination on the basis of age, ancestry, citizenship, color, creed, disability, ethnic origin, gender, marital or family status, race, religion or sexual orientation. 

3. Foster work environments that are free from harassment, intimidation and hostility of any kind. Unwanted sexual advances will not be tolerated and an individual’s job, evaluation, or work assignment cannot be threatened because of a rejected sexual advance. 

4. The privacy and confidentiality of an individual’s records will be respected and safeguarded. 

5. Managers shall proactively attempt to promote ethical behavior among his or her Subordinates and peers. 



Fair Competition



1. Avoid all actions that are anti-competitive or otherwise contrary to laws that govern competitive practices in the marketplace. 

2. Do not make agreements or employ practices in restraint of trade such as price-fixing, bid rigging and kickbacks. 



Reporting Illegal or Unethical Behavior



1. Report any and all illegal or unethical behavior of which you become aware to the General Manager. 



Competitive Intelligence



1. Comply with the law in acquiring information. Do not resort to theft, blackmail, bribery, improper inducement, receiving stolen property, threats and other improper methods. 

2. Acquire information ethically. Do not misrepresent who or what we are. 



Bribery



1. Do not pay bribes to obtain or retain business. 

2. Take measures reasonably within our power to ensure that any payment made to an agent is appropriate remuneration for legitimate services rendered and that no part is passed on by the agent as a bribe. 



Company Funds and Property



1. Exercise integrity, prudence and judgment in incurring and approving business expenses. 

2. Ensure that business expenses are reasonable. 

3. Do not use company funds or property for personal gain. 

4. Do not conceal any fund or transaction from executive officers or our auditors. 

5. Do not enter into any transaction for the purpose of unlawfully evading any tax, duty or other levy imposed by a government. 



Proprietary Information/Intellectual Property



1. Avoid inadvertent disclosure. 

2. Assure that unauthorized persons cannot access related documents and that document disposal is non- recoverable. 

3. Do not discuss confidential information in public places and exercise caution when transmitting information electronically. 

4. Enter into confidentiality agreements to ensure that disclosure is controlled. 



Conflict of Interest



1. Avoid any situation that may not be in the best interests of the company. 

2. Gifts given or received should be of a nominal value and should be reciprocal whenever appropriate and possible (e.g. lunches, dinners). 

3. Accepting cash or a cash equivalent from a vendor, supplier, or customer is never allowable. 

4. In exceptional circumstances (e.g. local culture, traditions), accept non-nominal gifts if refusal would reasonably cause embarrassment or hurt to the individual offering it and then advise the company of its receipt so that an appropriate course of action may be determined. 

The General Manager will monitor compliance with this Code of Ethics and only a duly designated committee of the management can consider and grant waivers from the Code of Ethics to its employees or officers. expense.